Degraded performance due to issues on our hosting provider AWS

Incident Report for Frontify

Resolved

Frontify page speed is back to normal.

Posted Dec 07, 2021 - 21:49 UTC

Monitoring

As AWS services are starting to resume the Frontify performance is increasing.

Posted Dec 07, 2021 - 19:59 UTC

Investigating

We can see slower response times for specific requests. These issues are related to the issues our infrastructure and services provider AWS is facing.

Posted Dec 07, 2021 - 17:49 UTC

This incident affected: Frontify Enterprise Application - DataCenter US and Frontify SelfService Application - DataCenter US.