We recently experienced a partial outage caused by a global Amazon Web Services (AWS) issue. This led to temporary disruption of file processing and degraded performance across some other functionalities.
AWS has since mitigated the issue, and all Frontify services are now fully operational.
If you continue to experience any issues, please contact our support team at support@frontify.com.
Posted Oct 20, 2025 - 11:56 UTC
This incident affected: Frontify Enterprise Application - DataCenter US and Frontify SelfService Application - DataCenter US.